OSB Reviews Analytics

Privacy Policy

Last updated: November 5, 2026

1. Introduction

OSB Reviews Analytics is operated by Old Square Bar 1401 s.r.o.

OSB Reviews Analytics is an internal business intelligence and reputation monitoring solution designed for hospitality businesses.

We respect privacy and are committed to handling information responsibly, transparently, and in accordance with applicable data protection requirements.

This Privacy Policy explains how information is accessed, processed, used, and protected in connection with OSB Reviews Analytics.

2. Information We Process

OSB Reviews Analytics processes information relevant to customer satisfaction and business reputation, including:

  • Customer reviews and star ratings.
  • Review publication dates and publicly displayed reviewer names.
  • Feedback concerning service quality and customer experience.
  • Mentions of staff members within customer reviews.
  • Business profile information required for authorized reporting.
  • Limited account authorization information necessary to operate the service.

We do not intentionally collect payment card information or other unnecessary sensitive personal information.

3. How We Use Information

Information is processed exclusively for legitimate internal business purposes, including:

  • Monitoring customer satisfaction.
  • Evaluating service quality.
  • Identifying recurring feedback patterns.
  • Preparing periodic business performance reports.
  • Supporting management decisions and operational improvements.

OSB Reviews Analytics is not intended for public registration or commercial resale of customer information.

4. Google Business Profile Data

OSB Reviews Analytics uses authorized access to Google Business Profile data for internal review analysis and reporting.

Access is limited to business profiles that the organization is authorized to manage.

Google account authorization is used only for the purposes required to operate the service. Users may revoke access through their Google Account security settings.

OSB Reviews Analytics is an independent internal solution and is not affiliated with or endorsed by Google.

5. Data Sharing

Reports and analytical information are shared only with authorized management personnel and service providers where necessary for operating the service.

We do not sell customer information or provide review data to advertising brokers or unrelated third parties.

6. Data Storage and Security

We apply reasonable organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or loss.

Access to reports and related information is restricted to authorized personnel.

Information is retained only for as long as necessary for legitimate reporting purposes and in accordance with applicable legal, contractual, and platform-specific requirements.

7. Data Protection Rights

Where applicable, individuals may request information about the processing of their personal data, request correction or deletion, or exercise other rights available under relevant data protection laws.

Requests may be submitted using the contact information below.

8. Changes to This Policy

This Privacy Policy may be updated to reflect changes in our services, data practices, or applicable requirements.

The latest version will be published on this website with an updated revision date.

9. Contact

For privacy-related inquiries, please contact:

Company
Old Square Bar 1401 s.r.o.
Registered address
Melantrichova 970/17, Praha 1, Staré Město, Czech Republic
Company Registration Number (IČO)
08713375
VAT Identification Number (DIČ)
CZ08713375
Contact email
reports@vzorkovna.biz
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